Content Creation

Curating and writing content is one of the most difficult parts of social media. What is going to interest people? What do they want to know about you or your industry? How often should you promote yourself? These are all things we have mastered for you so you don’t need to worry about the complexities. By letting professionals do what they do best, you can have peace of mind knowing your company is in good hands when customers or potential customers find you.

Content Approval

We write your content a month in advance to give you plenty of time to read over and approve it if you choose. It’s fast, simple and easy with our special customer portal that you can easily jump into and review everything. You can even edit the content for any changes you would like along the way. Once you have marked them as approved, we immediately get to work to schedule them out for the upcoming month.

Publishing Content

We publish your content at the right times and in the right places to ensure maximum visibility. We have thousands of points of data that we use to know when this needs to happen. You can be confident things are getting published the right way. If you are running a time sensitive campaign, we will make sure those items get published at the right times as well.

Engaging Your Audience

Depending on which level you choose, we will engage your customers and potential clients for you. If we have any questions on how to answer a question or how to respond, we reach out to you for the answers. However, it may take some effort to stump our experts. We’ve been at this a long time and we feel we can represent your company well. If there’s a problem, we’ll reach out to you. Other than that…we got it!

Working With A Team

Even though you may be working with one of our project managers, it really takes a team to get everything done. We have content writers, design experts, strategists, and project managers all working together in unison to carry out your social marketing plan. You know the saying “it takes a village” … that it does!

Reporting

You know the content a month ahead of time, but that’s not enough! We provide reports that explain how well your social media performed. How many views, comments, likes, and shares show how well people are accepting your content. Your project manager can go over this with you each month to show you how things are performing. Reports are critical to our success.

Frequently Asked Questions

Here is a list of our most frequently asked questions. Hope this helps!

Q: Can I see the content before you publish it?

Yes, of course. However after you have worked with us for awhile and you are confident in our work, you can elect to “auto approve” all content so you don’t have to bother with it each month. Then we can send you monthly reports so you can quickly take a look at how things are progressing. Approving content is fast and easy. We have a customer dashboard you can log into and see all the proposed content. You can quickly scan through it, make any edits you like, and even reject content if you do not want it published. Once we have everything ready to go, we will then publish it on schedule and according to your strategy.

Q: Which social media accounts do you publish to?

Depending on which package you have selected, we can publish up to 9 different social media accounts each month. These include Facebook, Twitter, LinkedIn, Google My business (Previously Google+), Pinterest, Instagram, Tumblr, WordPress (either your own website or WordPress.com), and Blogger. Each have their own demographic, strengths, and weaknesses. So we schedule out your content based on what each of them do best.

Q: What if i have duplicate social media accounts?

Sometimes there are issues with your accounts (such as multiple Facebook or Google My business accounts). We make sure we are publishing to the correct ones so we can get maximum visibility and make sure you are getting the authority to the correct pages. For a small extra fee, we can contact the networks on your behalf and get these taken care of for you. Having multiple accounts can cause pretty big problems in the future if not addressed.

Q: What is the process and how does it work?

First we develop a strategy, then write the content and get images to go with the content. Next we send these to you for your edits and approval. Once approved, we then we begin posting all the content as set forth by your social marketing plan that we created. Then each month we look at the performance and make adjustments along the way if needed to optimize your campaign. Next month we will try and have your content ready for review before the last week of the month so you have plenty of time to approve, make edits, or add your own content into the monthly plan.

Q: How long does it take to get started?

After you sign up, we get started on your account right away. Because we write your content a month in advance, we usually don’t start publishing until the following month after the content is approved and we have gotten all your social media accounts set up in the system. That being said, it usually takes us about 2 weeks to research, develop, and write your monthly content.

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